PRIVACY POLICY

Last updated: July 2026

At Elvora Cosmetics ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely through our payment providers)

  • Order history

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on our website

  • Referral source

  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Communicate about your orders

  • Improve our website and customer experience

  • Prevent fraud and unauthorized transactions

  • Send marketing emails (only if you have opted in)

  • Comply with legal obligations

Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Improve website functionality

  • Analyze website traffic

  • Personalize your shopping experience

  • Measure advertising performance

You can manage or disable cookies through your browser settings.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted service providers that help us operate our business, including:

  • Payment processors

  • Shipping and logistics partners

  • Marketing platforms

  • Analytics providers

  • Customer support tools

These providers only receive the information necessary to perform their services.

Payment Security

Payments are processed through secure third-party payment providers. Elvora Cosmetics does not store your full payment card information.

Data Retention

We retain your personal information only as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Meet legal and accounting requirements

  • Resolve disputes

  • Enforce our agreements

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Object to certain processing activities

  • Withdraw consent for marketing communications

  • Request a copy of your personal data

To exercise these rights, please contact us using the information below.

Marketing Communications

If you subscribe to our newsletter, you may receive promotional emails from us. You can unsubscribe at any time by clicking the "Unsubscribe" link in any marketing email.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: support@elvoracosmetics.com

We will respond as soon as reasonably possible.